Refund Policy

This is standard practice for custom digital goods and is consistent with consumer protection regulations in most jurisdictions.

If you experience any of the following issues, contact us and we will resolve it:

• Your reading failed to generate due to a technical error on our end — we will regenerate it
• Your reading was not delivered to your email — we will resend it
• You were charged twice for the same reading — we will reverse the duplicate charge
• A payment processing error resulted in an incorrect charge — we will correct it
• The reading content was clearly corrupted, incomplete, or blank — we will regenerate it

In all of these cases, we will make sure you receive your product. Contact us at hello@bluntchart.com with your order email and a brief description of the issue. We will respond within 24 hours.

We do not offer refunds in any situation, including but not limited to:

• You changed your mind after reading the content
• You disagree with the interpretation or tone of your reading
• You entered incorrect birth details (we recommend double-checking before payment)
• You did not find the reading applicable to your life circumstances
• You purchased a reading as a gift and the recipient did not want it

We take great care with the quality of our readings, but astrology is inherently interpretive. We cannot guarantee the content will resonate with every person. This does not entitle the buyer to a refund.